Shipping has Started!
over 1 year ago
– Thu, Dec 01, 2022 at 07:16:28 PM
Hello folks!
Just a quick note to let you know that I have confirmed that shipping has started. You should be getting tracking numbers as your rewards are packed and ready to be shipped. Some of you should already have tracking numbers!
Please be patient as this is a process - we have over four hundred orders to go through at least, so it's going to take a few weeks. But, we're started!
Thank you all for your patience and understanding - you have no idea how much we appreciate you.
Thank you!
FINAL 48 SPECIAL ANNOUNCEMENT
over 1 year ago
– Mon, Nov 28, 2022 at 12:18:52 AM
Yo, Outriders!
We came across a treasure trove of Raven art all but forgotten!
Back in the day, when Visionary was going to rebrand its digital publishing initiative, artist C. Edward Sellner did a number of alternate covers for the original five digital issues of Raven. But once that initiative got shelved, the covers were archived and never used.
Well, we're fixing that!
We are going to add a SPECIAL BONUS SECTION unique to this edition of Raven - a pinup section featuring the original cover to Raven and all new artwork, never printed anywhere else! Seven pieces all together! This will bring our total page count close to 160 pages of content!
We're doing it as of now, so this isn't a new stretch goal, this is a thank you for all your support and patience, as well as a mea culpa from us as we figure out things on these partnered campaigns.
Orders Uploaded to Fulfillment
over 1 year ago
– Mon, Nov 28, 2022 at 12:18:38 AM
Hello folks -
In response to my previous update, I just wanted to confirm with everybody that all the orders have been uploaded and confirmed this weekend. My expectation is that orders will start being packed and prepared for shipping this week, and hopefully they will also start sending out orders.
As soon as the orders are packed and the shipping labels are generated, you should be getting a tracking number from Funagain Logistics.
Finally, I've gotten a LOT of emails about this issue - I just want to say I appreciate all the patience you have all shown with this. Thank you very much for your grace and understanding.
I'll let you all know when orders start getting packed.
Again, my apologies for this!
Shipping Update and Apologies!
over 1 year ago
– Fri, Nov 25, 2022 at 08:59:18 PM
Hello folks!
So, after Chuck sent out the update to everybody a couple days ago, I've been inundated with messages and emails asking about tracking info for their books. At first, I thought it was a few that were missed due to human error (my error). But, the messages continued and honestly, I was a bit confounded by why so many folks haven't gotten their orders yet, since I uploaded them November 8th.
When I uploaded the spreadsheet to fulfillment for this, I uploaded Rise of the Black Circle, as well as a couple other campaigns. What appears to have happened is that the upload timed out (as far as I can tell) and this campaign didn't upload, while the others did. Since the others uploaded into the system, I didn't notice Dead Man's Hand hadn't.
So, ultimately, this is totally my error. I apologize. I own this and again, I apologize profusely for this screw-up.
Right now, I'm working on uploading all orders (that I haven't already uploaded over the last few days). I'm asking fulfillment to prioritize these orders.
I'm really, really sorry about all this. If anybody is so frustrated (which I can't blame you) they would like a refund, please email me directly - [email protected] and I'll accommodate that.
Meanwhile, I'm putting the orders in right after I post this. Again, I'm very sorry about the delay.
If You Haven't Received Anything Yet, Please Read...
over 1 year ago
– Fri, Nov 25, 2022 at 09:45:17 AM
This post is for backers only. Please visit Kickstarter.com and log in to read.
